Susan Goins is a Certified Dementia Practitioner and Board Certified Patient Advocate dedicated to helping families navigate the dementia journey with clarity and confidence. As a dementia care consultant and specialist, her mission is to provide steady, dementia-specific guidance so families can plan proactively, reduce unnecessary crisis reactions, and preserve dignity at every stage of care.
When dementia changes everything, you do not only need more services, you need steady guidance. Susan helps families understand behavior changes, organize care, and plan proactively so their loved one can remain at home safely longer with the right support.
Susan Goins is a Certified Dementia Practitioner and Board Certified Patient Advocate dedicated to helping families navigate the dementia journey with clarity and confidence. As a dementia care consultant and specialist, her mission is to provide steady, dementia-specific guidance so families can plan proactively, reduce unnecessary crisis reactions, and preserve dignity at every stage of care while exploring the right home care options.
When dementia changes everything, you do not only need more services, you need steady guidance. Susan helps families understand behavior changes, organize care, and plan proactively so their loved one can remain at home safely longer with the right support from caregivers, home care agencies, or memory care when appropriate, including in home care for elderly.
Extensive experience across every stage of the dementia journey, including Alzheimer’s and memory care planning, with a strong focus on patient-centered care.
Helping families across Metro Atlanta and nearby areas navigate uncertainty, make decisions, and feel confident in the care they choose.
Dementia care consultant guiding families through behavior, safety, care planning, and trusted support while helping caregivers manage emotional and daily demands.
Guidance that is fully centered on your family, with no outside agendas or affiliations influencing decisions.
Susan works primarily with adult children and family caregivers who are balancing work, family responsibilities, and the emotional weight of caring for a loved one with dementia while searching for trusted home care services and caregiver support.
Many are long distance. Many are overwhelmed. Most are trying to make the right decisions without clear guidance. Susan provides steady, dementia-specific support so families can move from uncertainty to confident action.
She helps ease the day-to-day burden by guiding families toward trusted resources and support services, so you don’t have to navigate everything on your own.
Susan Goins is a Certified Dementia Practitioner and Board Certified Patient Advocate dedicated to helping families navigate the complexities of dementia with clarity and confidence through care planning and home care services for seniors. She is an active member of the Alzheimer’s Association, Dementia Friends USA, the National Council of Certified Dementia Practitioners, and the Dementia Society of America.
Her work began in in-home patient advocacy, where she witnessed firsthand how overwhelming dementia can feel for families trying to manage behavior changes, medical coordination, and safety concerns without a clear plan. Over time, she recognized a critical gap. Families did not just need more services. They needed thoughtful guidance, proactive planning, and someone who truly understood dementia to help them think ahead.
Today, through Better at Home, Susan works closely with families to provide dementia-specific consulting, behavior coaching, and care planning support so loved ones can remain at home safely and with dignity for as long as possible.
Her approach is calm, structured, and deeply personal. She believes dementia care can be navigated with preparation rather than panic. Families deserve to feel supported, informed, and confident every step of the way.
Better at Home dementia consulting involves more than hiring caregivers or working with a caregiver staffing agency. Susan provides expert dementia care management, planning, and guidance so families can navigate behavior changes, organize support, and help their loved one remain safe and supported at home.
A personalized Better at Home care plan designed around your loved one’s safety, behavior changes, and evolving needs and capabilities. Susan helps families prepare thoughtfully so decisions are proactive rather than crisis driven. Families can also enjoy choosing from a collection of activities that infuse fresh stimulation, joy and a sense of purpose to each day.
Practical strategies for managing common dementia related behaviors such as agitation, resistance, repetition, and wandering. Susan provides guidance for family members and in home dementia caregivers so everyone understands how to respond calmly and consistently, making daily life at home more manageable.
Support with planning and accompanying to medical appointments, hospital stays, and care transitions so the right questions get asked and the patient feels safe and confident in unfamiliar environments.
A home safety walk through and guidance on creating a dementia-friendly home environment, reducing risks from falls and inherent hazards in daily activities, and identifying when additional support may be needed to safely remain at home with home dementia caregivers.
Beyond safety planning, we also help families coordinate the practical details of staying at home. Whether you need a handyman, seasonal home maintenance, or support organizing records and daily tasks, we connect you with trusted, vetted professionals so you don’t have to research and manage everything on your own.
Assistance organizing services, clarifying family roles, and aligning everyone around a clear, comprehensive care plan informed by healthcare providers and enhanced with stimulating activity ideas to match the patient’s personality and interests, with real-time tips for addressing present challenges in care.
Better at Home is a non-medical dementia care management practice. We do not employ caregivers or provide medical or legal services. We provide planning, coaching and resources to assist families with dementia navigation and decision making.
Navigating dementia care can feel overwhelming. Better at Home provides a clear, structured process so families know what to expect and how to move forward with confidence. Susan thoughtfully evaluates safety, behavior changes, existing support, and family dynamics to understand the full picture and guide a truly person-centered approach to care.
Begin with a conversation about your loved one’s current situation, concerns, and goals. This call helps determine the right level of support and next steps.
Susan evaluates current routines, potential safety hazards, behavior changes, functional abilities, existing supports, and family dynamics to understand the full picture of patient centered care needs.
You receive a clear, proactive plan outlining recommendations for organizing daily routines, safe medication management, behavior strategies, safety considerations, and defined roles for everyone involved. This may also include guidance on coordinating trusted services and support at home, so you’re not left managing every detail on your own.
As dementia progresses, Susan provides continued consulting and oversight to help families adapt the plan thoughtfully to respond to observations and anticipate when capabilities are changing. She also helps families navigate needed resources by identifying and connecting them with reliable support along the way.
Before becoming a dementia care consultant, Susan spent years working directly with families, navigating long-term care dementia challenges. These experiences are what shape the guidance she provides today through Better at Home Dementia Consulting, helping families navigate similar challenges with clarity, strategy, and confidence, with a strong focus on dementia safety at home.
Every dementia journey is different. Share a few details below, and Susan will follow up to schedule a free consultation and discuss next steps.
Home care agencies provide caregivers who assist with daily tasks such as meal preparation, housekeeping, personal care, and medication reminders. They are staffing providers.
Better at Home is a dementia care consulting practice.
Susan works with families behind the scenes to design, guide, and adapt a comprehensive care plan tailored to their loved one’s evolving needs. She brings together recommendations from physicians, therapists, hospitals, and other providers so nothing falls through the cracks and everyone is aligned.
Each care plan includes behavior strategies, safety guidance, structured daily routines, and ongoing support for both the individual and the family. Susan also helps families navigate the practical side of staying at home by guiding them toward trusted resources and support services, so they are not left coordinating everything on their own.
Home care agencies provide the hands-on support. Susan provides the strategy, oversight, and dementia-specific expertise that makes that care effective.
No. Susan does not provide daily hands-on caregiving services. She provides non-medical dementia consulting, care planning, coaching, and oversight. Part of her role is helping families identify, vet, and engage caregivers of their choice.
No. Dementia care management and consulting services are not billable through Medicare, Medicaid, or private insurance plans. Services are private pay.
Yes. Consultations, assessments, coaching, and home safety walkthroughs can be conducted virtually. Ongoing weekly meetings to monitor and adjust the care plan are also conducted virtually, making support accessible to long-distance caregivers.
Yes. Better at Home specializes exclusively in dementia and memory-related conditions. This focused expertise allows Susan to provide behavior coaching, safety consulting, and proactive planning specific to cognitive decline.
Expert dementia care planning and guidance to help families navigate cognitive decline with clarity and confidence.
Serving families in Metro Atlanta and virtually nationwide.
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